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How do I contact someone at Daycare.com?

Updated over a year ago

To contact someone at Daycare.com, follow these steps:

  1. Access the Help Center: Daycare.com features a Help Center, which is AI-based and designed to assist with common queries and issues. You can find the Help Center option on the Daycare.com website.
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  2. Contact Support: For more specific inquiries or assistance, you can use the "Contact Support" feature. This is especially useful if you need personalized help. The "Contact Support" option will direct you to a form or a contact method where you can detail your query or issue.
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  3. Using the Provider Business Dashboard: If you are a daycare provider and logged into your Business Dashboard, you can find the "Contact Support" option within the dashboard itself. This might be more convenient if your query is related to your daycare listing or account management.

HomeCare, CenterCare, and PremiumCare customers have access to real-time chat support, offering a more direct and immediate way to resolve issues or get answers. PremiumCare customers have access to our call center for phone support.

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